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4Our pricing

IT outsourcing, maintenance and support subscriptions!
Subscriptions: €100 / month €200 / month €300 / month €500 / month
Number of computers 1~3 4~10 11~20 21~40
Support hours Monday-Friday 9:17 Monday-Friday 9:17 Monday-Friday 9:17 Monday-Friday 9:17
Hours of remote support unlimited unlimited unlimited unlimited
On-site visits included YES * YES * YES * YES *
Number of on-site visits included per month 2 2 4 4
Hours of on-site support included per visit unlimited unlimited unlimited unlimited
Maximum response time for remote support 1h 1h 1h 1h
Maximum response time for on-site support 4h 4h 4h 4h
Support for OS software and applications YES YES YES YES
Support for Windows/Linux servers and NAS 1 2 2 4
Support for routers, APs, networking, printer installation YES YES YES YES
24/7 monitoring for Internet connections, servers and other services YES YES YES YES
Software license management YES YES YES YES
Yearly on-site maintenance YES YES YES YES
Backup solution implementation YES YES YES YES
DNS, CPANEL, Office365 administration YES YES YES YES
DVR/NVR administration YES YES YES YES
Consulting, reports for contracted time and support tickets, inventory YES YES YES YES
* An additional charge of €100 per month + VAT is applied for locations near Cluj-Napoca such as Floresti, Gilau, Apahida, Chinteni.

Subscriptionless offers:
Monday-Friday support: 9-18 remote, first hour €40 / h
Monday-Friday support: 9-18 remote, following hours €30 / h
Monday-Friday support: 9-18 on-site, first hour €80 / h
Monday-Friday support: 9-18 on-site following hours €50 / h
Monday-Friday after hours remote session, first hour €80 / h
Monday-Friday after hours remote session, following hours €80 / h
Monday-Friday after hours on-site visit, first hour €100 / h
Monday-Friday after hours on-site visit, following hours €80 / h
Weekends or holidays remote session, first hour €100 / h
Weekends or holidays remote session, following hours €100 / h
Weekends or holidays on-site visit, first hour €120 / h
Weekends or holidays on-site visit, following hours €100 / h
• Services without a subscription are provided as time permits.
• Any intervention is charged for a minimum of one hour, then every half hour.
• Prices do not include VAT.


Hardware and software sales:

We provide excellent prices, service and post-service for hardware and software purchases. Our offering: workstations, laptops, peripherials, components, servers, network equipment.
Our clients can benefit from licenses for nearly all software available for purchase in Romania.
We are an authorized software distributor for: Microsoft, BitDefender, Quest.

For more information and customized offers for a different number of PCs/servers, please contact us!